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Department of Health and Human Services (DHHS) Logo/Link to DHHS Home Page. North Carolina Public Health Logo/Link to Home Page North Carolina Public Health. Our mission is to promote and contribute to the highest possible level of health for the people of North Carolina.

Health Alert Network

Welcome to North Carolina Health Alert Network

This is a secure site for North Carolina Health Care Workers.

       Login ID:

If you are experiencing problems using NCHAN, please call the DHHS Customer Support Center
at (919) 855-3200 between 7:00 a.m. and 5:00 p.m. EST and choose option 2,
or Email us at

For after hours support, page the help desk at (919) 983-3840 and enter
a 10-digit call back number. A support agent will return the call within
15 minutes.

Please be sure to include a description of the problem you are having and a phone number
where we can reach you.